Privacy Policy | Kaboom Casino

Information we may collect

Kaboom Casino may collect information that you provide directly, information created when you use the website, and information received from service providers where this is needed to operate your account or meet legal, security and operational requirements. The information collected depends on how you use the website and the services available to you.

Account and contact details

This may include your name, date of birth, residential details, country of residence, username, account credentials, telephone details, email address and other information needed to create and maintain an account. We may also keep information you provide when contacting customer support, making a complaint, asking a question or otherwise communicating with us.

Verification information

To verify identity, age, eligibility or account activity, we may request documents or other information. This can include identity documents, proof of address, information about the source or ownership of funds, and details needed for security or anti-fraud checks. These checks help protect players, prevent misuse of accounts and support the responsible operation of the website.

Payment and transaction information

We may collect records about deposits, withdrawals, bets, gaming activity, account balances, payment methods and related transactions. Payment providers may process payment details on our behalf. Where appropriate, we may receive confirmation or limited payment information rather than full payment credentials.

Device, usage and cookie information

When you use the website, we may collect your IP address, browser type, device characteristics, operating system, language settings, approximate location, pages visited, access times, referring pages and interactions with website features. We may also collect information about errors, system performance and security events.

Some information may be collected using cookies and similar technologies. Cookies are small files or identifiers that can help the website remember settings, keep sessions secure, understand website use and support certain features. You can manage or delete cookies through your browser settings. If you block some cookies, parts of the website may not work as intended.

How we use personal information

We use personal information for purposes connected with operating Kaboom Casino, providing services, protecting players and meeting applicable requirements. Depending on the circumstances, this may include:

Creating, administering and securing your account.
Processing gaming activity, deposits, withdrawals and other transactions.
Confirming identity, age, eligibility and account information.
Carrying out fraud prevention, anti-money laundering, security and risk checks.
Providing customer support and responding to requests, complaints and disputes.
Communicating with you about your account, transactions, website activity and important service notices.
Sending marketing communications where permitted and where you have provided consent or another valid basis applies.
Understanding how the website is used and improving features, content and service quality.
Detecting technical problems, investigating suspicious activity and protecting the website, players and service providers.
Meeting record-keeping, legal, regulatory and compliance obligations.

We may combine information from different sources when this is reasonably necessary for these purposes. We do not use personal information for unrelated purposes unless permitted or required by applicable requirements, or where you have been informed and have provided any consent that is needed.

Marketing communications

If you receive promotional messages, you can withdraw your consent or unsubscribe by using the available option in the message or by contacting us. You may still receive essential service communications about your account, security, transactions or important changes after opting out of marketing.

Information about responsible use

Information connected with account activity may also be used to support safer gambling practices, identify unusual patterns and respond to player welfare concerns. Any such use is intended to help operate the service responsibly and may involve reviewing relevant account, transaction or communication information.

Sharing, security and retention

When information may be shared

Personal information may be shared with carefully selected service providers that help operate the website and provide services. These providers may support payment processing, identity verification, fraud prevention, technology, hosting, customer support, communications, analytics and security. They should receive information only when it is relevant to the service they provide and should handle it in accordance with suitable confidentiality and security obligations.

Information may also be disclosed where necessary to protect the website or players, investigate suspected unlawful or unauthorised activity, resolve disputes, enforce applicable terms, or comply with a valid legal, regulatory or official request. If the website or related operations change, information may be handled as part of a business transfer or restructuring, subject to applicable privacy requirements.

Security measures

Reasonable technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, secure connections, monitoring, verification procedures and limiting access to people or providers who need information for their role. No online service can guarantee absolute security, so players should use strong account credentials, keep them confidential and contact support promptly if they suspect unauthorised activity.

Storage and retention

Information may be stored by Kaboom Casino or by service providers working on its behalf. Depending on the service provider and the location of the systems used, information may be processed or stored in Australia or another country. Appropriate safeguards may apply where information is handled across borders.

We keep personal information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Closing an account does not always result in immediate deletion. Some account, transaction, verification, security and communication records must be kept for a period required by law, or for legitimate business and dispute-resolution purposes. When information is no longer needed, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Your privacy rights and contacting us

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights can include asking for access to your information, requesting correction of inaccurate or incomplete information, asking for deletion of information that is no longer needed, and withdrawing consent to marketing communications. You may also ask questions about how your information is used or request an explanation of a privacy-related decision.

How to make a privacy request

To exercise your data rights, including access, correction, deletion of your data, or withdrawing consent to marketing, contact support@kaboomcasino.top. Please describe your request clearly and provide enough information for us to identify your account and understand what you are asking. We may need to verify your identity before responding, particularly where the request involves account information or identity documents.

Some requests may be limited or declined where an exception applies, where responding could affect another person’s privacy, or where information must be retained for legal, security, fraud prevention or dispute-resolution reasons. If information cannot be deleted, we will aim to explain the relevant reason in general terms. Requests will be considered and handled within the timeframe required by applicable privacy requirements.

Children and age restrictions

Kaboom Casino is intended for people who meet the applicable minimum age and eligibility requirements for online gambling. We do not knowingly seek to collect information from children who are not permitted to use the website. If you believe a child has provided personal information, contact us so the matter can be reviewed and appropriate steps can be considered.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, business practices or privacy requirements. The updated version will be made available on the website, with the revised date or other notice where appropriate. We encourage players to review this page occasionally. Continuing to use the website after an update may indicate that you have read the revised policy, to the extent permitted by applicable requirements.